Incidentsby GlyphSMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in India
Nov 13, 05:08 UTCNov 13, 05:55 UTC
Duration
48m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
556 incidents
Affected
SMS, APACCARRIER NETWORK - SMS, APAC
Final update
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in India are operating normally.
Timeline
- Resolved · Nov 13, 05:55 UTC
The incident has been resolved and SMS delivery receipts from a subset of Twilio Short Codes to network subscribers on affected networks in India are operating normally.
- Investigating · Nov 13, 05:08 UTC
Twilio customers may be experiencing SMS delivery receipt delays from a subset of Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
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