Incidentsby GlyphSMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in India
Nov 13, 04:48 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
556 incidents
Affected
SMS, APACCARRIER NETWORK - SMS, APAC
Final update
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Timeline
- Monitoring · Nov 13, 05:53 UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in India and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Identified · Nov 13, 04:52 UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Shortcode to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- Investigating · Nov 13, 04:48 UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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