SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France

Final update

The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to affected networks in France is operating normally.

1. Resolved · Nov 12, 22:41 UTC
   The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to affected networks in France is operating normally.
2. Monitoring · Nov 12, 17:42 UTC
   We have observed a recovery in SMS delivery from a subset of Twilio Long Codes to network subscribers on multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
3. Identified · Nov 12, 15:41 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
4. Identified · Nov 12, 14:25 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
5. Investigating · Nov 12, 14:01 UTC
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.