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Twilio · Apps and SaaSSep 28, 2026, 08:26 UTC 6 weeks ago

SMS Delivery Failures from Twilio to Multiple Networks in Spain

MinorNot disclosedUpdated 45d ago
Sep 28, 08:26 UTCSep 28, 13:37 UTC
Duration
5h 11m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
556 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.

Timeline

  1. Resolved · Sep 28, 13:37 UTC
    The incident has been resolved and SMS delivery from Twilio to affected networks in Spain is operating normally.
  2. Monitoring · Sep 28, 11:29 UTC
    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Spain and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  3. Investigating · Sep 28, 09:26 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Investigating · Sep 28, 08:26 UTC
    Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in Spain. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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