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Twilio · Apps and SaaSSep 27, 2026, 23:11 UTC yesterday

SMS Delivery Delays from Twilio to Proximus Belgium

MinorNot disclosedUpdated 8m ago
Sep 27, 23:11 UTCSep 28, 05:30 UTC
Duration
6h 19m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
547 incidents
Affected
SMS, EuropeCARRIER NETWORK - SMS, Europe
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to Proximus network subscribers in Belgium is operating normally.

Timeline

  1. Resolved · Sep 28, 05:30 UTC
    The incident has been resolved and SMS delivery from Twilio to Proximus network subscribers in Belgium is operating normally.
  2. Monitoring · Sep 28, 04:24 UTC
    We have observed a recovery in SMS delivery from Twilio to Proximus network subscribers in Belgium and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Monitoring · Sep 28, 02:18 UTC
    We have observed a recovery in SMS delivery from Twilio to Proximus network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Sep 28, 02:17 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Proximus network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
  5. Identified · Sep 28, 00:16 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Proximus network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  6. Identified · Sep 27, 23:11 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Proximus network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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