Incidentsby GlyphVoice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom
Sep 28, 10:45 UTCSep 29, 03:38 UTC
Duration
16h 54m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
556 incidents
Affected
Voice, EuropeCARRIER NETWORK - Voice, Europe
Final update
The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom are operating normally.
Timeline
- Resolved · Sep 29, 03:38 UTC
The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom are operating normally.
- Monitoring · Sep 28, 23:36 UTC
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- Monitoring · Sep 28, 21:30 UTC
We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 28, 17:56 UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- Investigating · Sep 28, 13:50 UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- Investigating · Sep 28, 11:48 UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Mobile Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- Investigating · Sep 28, 10:45 UTC
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Vodafone network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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