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Twilio · Apps and SaaSNov 12, 2026, 12:27 UTC yesterday

SMS Delivery Delays from Twilio to Telenor Pakistan

MinorNot disclosedUpdated 13h ago
Nov 12, 12:27 UTCNov 12, 17:34 UTC
Duration
5h 7m
Impact
Minor
Root cause
Not disclosed
Twilio, 90 days
556 incidents
Affected
SMS, APACCARRIER NETWORK - SMS, APAC
Status page

Final update

The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.

Timeline

  1. Resolved · Nov 12, 17:34 UTC
    The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.
  2. Monitoring · Nov 12, 17:30 UTC
    We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
  3. Monitoring · Nov 12, 15:30 UTC
    We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
  4. Identified · Nov 12, 13:28 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
  5. Identified · Nov 12, 12:27 UTC
    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

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