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MongoDB · Data and observabilityJul 29, 2026, 18:55 UTC 3 months ago

Delayed cluster configuration affecting free and flex users

MinorConfig changeUpdated 46d ago
Jul 29, 18:55 UTCJul 29, 19:37 UTC
Duration
42m
Impact
Minor
Root cause
Config change
MongoDB, 90 days
12 incidents
Affected
MongoDB Cloud
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jul 29, 19:37 UTC
    This incident has been resolved.
  2. Monitoring · Jul 29, 19:31 UTC
    We have seen errors subsiding and cluster configurations for free and flex customers should be operating normally again.
  3. Identified · Jul 29, 19:06 UTC
    We have identified the root cause and are rolling out a configuration change to remediate the delayed cluster configuration changes.
  4. Investigating · Jul 29, 18:55 UTC
    We are investigating an issue with cluster configuration updates getting delayed for a subset of users on free and flex tiers. Cluster access is unaffected.

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Full history

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