Qualys · SecurityNov 13, 2026, 04:38 UTC

US Platform 1: Performance Degradation for UAI/CSAM/GAV/ETM (IM-12983)

MinorNot disclosedUpdated 1h ago

Nov 13, 04:38 UTCOngoing

Duration

Ongoing

Impact

Minor

Root cause

Not disclosed

Qualys, 90 days

47 incidents

Affected

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Enterprise TruRisk Management (ETM)US Platform 1 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)US Platform 1 - AssetView (AV)US Platform 1 - Enterprise TruRisk Management (ETM)

Status page

Final update

Qualys Cloud Platform Operations is currently investigating an issue causing delays in processing UAI/CSAM/GAV/ETM data in the UI on US Platform 1. Some users may experience delays in data appearing in the UI. Further updates will be shared as they become available. Incident Reference: IM-12983

Timeline

Investigating · Nov 13, 04:38 UTC
Qualys Cloud Platform Operations is currently investigating an issue causing delays in processing UAI/CSAM/GAV/ETM data in the UI on US Platform 1. Some users may experience delays in data appearing in the UI. Further updates will be shared as they become available. Incident Reference: IM-12983

More from Qualys

Full history

MinorOngoingNov 12, 06:37 UTC

US Platform 3: Performance Degradation for UAI/CSAM/GAV/ETM (IM-12980)still open

MinorOngoingNov 11, 21:08 UTC

US Platform 1: Delay in Data Reflection in UI (IM-12979)still open

MinorOngoingNov 10, 20:57 UTC

US Platform 3: Delay in Data Reflection in UI (IM-12976)still open

MinorNov 9, 01:51 UTC

Multiple Shared Platforms [US02, CA01, UK01, KSA01, EU01, EU03, and AU01]: Dashboard Recycle Bin Email Notification Issue (IM-12973)lasted 5h 23m

MinorNov 7, 01:53 UTC

US Platform 1, US Platform 4 : Delay in Data Reflection in UI (IM-12970)lasted 2d 5h

MinorNov 4, 18:10 UTC

US Platform 1: Delay in Data Reflection in UI [IM-12961]lasted 2d 15h