Incidentsby GlyphUS Platform 3: Performance Degradation for UAI/CSAM/GAV/ETM (IM-12980)
Nov 12, 06:37 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
47 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Enterprise TruRisk Management (ETM)US Platform 3 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)US Platform 3 - AssetView (AV)US Platform 3 - Enterprise TruRisk Management (ETM)
Final update
The issue has been identified and a fix is being implemented.
Timeline
- Identified · Nov 12, 22:23 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Nov 12, 06:37 UTC
Qualys Cloud Platform Operations is currently investigating an issue causing delays in processing UAI/CSAM/GAV/ETM data in the UI on US Platform 3. Some users may experience delays in data appearing in the UI. Further updates will be shared as they become available. Incident Reference: IM-12980
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