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Qualys · SecurityNov 11, 2026, 21:08 UTC yesterday

US Platform 1: Delay in Data Reflection in UI (IM-12979)

MinorNot disclosedUpdated 16m ago
Nov 11, 21:08 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
46 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)Vulnerability Management (VM)US Platform 1 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)US Platform 1 - Vulnerability Management (VM)
Status page

Final update

The issue has been identified and a fix is being implemented.

Timeline

  1. Identified · Nov 11, 23:47 UTC
    The issue has been identified and a fix is being implemented.
  2. Investigating · Nov 11, 21:08 UTC
    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys US Platform 1 that is causing a lag. Users will notice that information takes longer than expected to become visible in VMDR and CSAM/GAV module. Further updates will be shared as they become available. The ticket reference for this incident is IM-12979.

More from Qualys

Full history
MinorOngoingNov 10, 20:57 UTC
US Platform 3: Delay in Data Reflection in UI (IM-12976)still open
MinorNov 9, 01:51 UTC
Multiple Shared Platforms [US02, CA01, UK01, KSA01, EU01, EU03, and AU01]: Dashboard Recycle Bin Email Notification Issue (IM-12973)lasted 5h 23m
MinorNov 7, 01:53 UTC
US Platform 1, US Platform 4 : Delay in Data Reflection in UI (IM-12970)lasted 2d 5h
MinorNov 4, 18:10 UTC
US Platform 1: Delay in Data Reflection in UI [IM-12961]lasted 2d 15h
MinorNov 3, 19:51 UTC
US Platform 1: VM Scan Processing Delays (IM-12959)lasted 2d 4h
MinorNov 3, 13:46 UTC
US Platform 2 & 3: Cloud Agents Delta Backlog (IM-12957)lasted 3d 8h