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Twilio · Apps and SaaSSep 22, 2026, 18:20 UTC 6 weeks ago

Phone Number APIs and Console Were Returning Incorrect 404 Responses

InformationalConfig changeUpdated 46d ago
Sep 22, 18:20 UTCSep 22, 18:20 UTC
Duration
0m
Impact
Informational
Root cause
Config change
Twilio, 90 days
548 incidents
Affected
Not listed by the vendor.
Status page

Final update

Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communicating with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded console behavior relating to Phone Number operations.

Timeline

  1. Resolved · Sep 22, 18:20 UTC
    Due to an incorrect configuration, customers experienced a burst of invalid 404 Not Found response when communicating with Phone Number APIs: AvailablePhoneNumbers and IncomingPhoneNumbers. They might have also experienced degraded console behavior relating to Phone Number operations.

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