Who is down right now

Heidi Health · AIOct 20, 2025, 09:36 UTC 1 year ago

Service Outage

CriticalNot disclosedUpdated 3h ago
Oct 20, 09:36 UTCOct 20, 10:53 UTC
Duration
1h 17m
Impact
Critical
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue has now been resolved.

Timeline

  1. Resolved · Oct 20, 10:53 UTC
    The issue has now been resolved.
  2. Investigating · Oct 20, 09:36 UTC
    We experienced an outage from 08:00 UTC - 08:21 UTC due to an ongoing AWS incident(  ). We are now back online and monitoring the impact.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m