Incidentsby IbisInvestigating login issues for some users
Jun 9, 08:34 UTCJun 9, 09:45 UTC
Duration
1h 10m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Final update
The login issue has been resolved. All users should now be able to log in normally. If you are still experiencing issues, please clear your browser cookies and try again
Timeline
- Resolved · Jun 9, 09:45 UTC
The login issue has been resolved. All users should now be able to log in normally. If you are still experiencing issues, please clear your browser cookies and try again
- Identified · Jun 9, 09:04 UTC
We have identified the issue and applied a fix. If you are still experiencing login issues, please hard refresh your browser and try again. We are continuing to monitor.
- Investigating · Jun 9, 08:42 UTC
We are aware that some users are experiencing issues logging in and are actively investigating. Core functionality remains available for logged-in users. We will provide updates as we learn more.
- Investigating · Jun 9, 08:34 UTC
We are aware that some users are experiencing issues logging in and are actively investigating. Core functionality remains available for logged-in users. We will provide updates as we learn more.
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