Who is down right now

Heidi Health · AIOct 5, 2026, 05:36 UTC 2 weeks ago

Degraded performance for users in Australia region

MinorNot disclosedUpdated 3h ago
Oct 5, 05:36 UTCOct 5, 10:05 UTC
Duration
4h 30m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

The performance issues affecting Australia region have been fully resolved.

Timeline

  1. Resolved · Oct 5, 10:05 UTC
    The performance issues affecting Australia region have been fully resolved.
  2. Monitoring · Oct 5, 07:29 UTC
    Heidi is working normally again for most users in Australia. Out team is monitoring the system closely.
  3. Investigating · Oct 5, 05:36 UTC
    We are currently investigating the degradation affecting users in Australia region

More from Heidi Health

Full history
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m
MinorJun 9, 02:46 UTC
Service degradation across Heidi platformlasted 37m