Who is down right now

Heidi Health · AIDec 4, 2025, 06:38 UTC 10 months ago

SMS MFA code delivery service degraded

MinorNot disclosedUpdated 3h ago
Dec 4, 06:38 UTCDec 4, 11:01 UTC
Duration
4h 23m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

SMS delivery service has been restored.

Timeline

  1. Resolved · Dec 4, 11:01 UTC
    SMS delivery service has been restored.
  2. Investigating · Dec 4, 06:38 UTC
    SMS MFA code delivery service is degraded, resulting in no SMS codes being sent. We are currently working with our third party provider to resolve this issue.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
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MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m