Who is down right now

Heidi Health · AIFeb 5, 2026, 11:16 UTC 8 months ago

Service degradation in the UK region

MinorNot disclosedUpdated 3h ago
Feb 5, 11:16 UTCFeb 5, 12:26 UTC
Duration
1h 10m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue has been resolved and services have returned to normal.

Timeline

  1. Resolved · Feb 5, 12:26 UTC
    The issue has been resolved and services have returned to normal.
  2. Monitoring · Feb 5, 12:16 UTC
    We've identified the root cause of the issue, applied a fix and performance is now returning to normal.
  3. Investigating · Feb 5, 11:16 UTC
    Service degradation in the UK region. The issue has been identified and is being investigated

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m