Who is down right now

Heidi Health · AIFeb 10, 2026, 20:49 UTC 8 months ago

Service Degradation for US and CA users

MinorNot disclosedUpdated 3h ago
Feb 10, 20:49 UTCFeb 10, 21:22 UTC
Duration
33m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

Performance of all services have returned to normal.

Timeline

  1. Resolved · Feb 10, 21:22 UTC
    Performance of all services have returned to normal.
  2. Monitoring · Feb 10, 21:14 UTC
    A fix has been implemented and error rates appear to have reduced. We are continuing to monitor the situation.
  3. Investigating · Feb 10, 20:49 UTC
    Service degradation and slowness has been identified across US and CA users, we are currently investigating the root cause.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m