Who is down right now

Heidi Health · AIFeb 17, 2026, 03:50 UTC 8 months ago

Payments and Checkout Service Degradation

MinorNot disclosedUpdated 3h ago
Feb 17, 03:50 UTCFeb 17, 04:12 UTC
Duration
22m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

Payments and Checkout issues are now resolved, re-attempting previous actions will work as expected.

Timeline

  1. Resolved · Feb 17, 04:12 UTC
    Payments and Checkout issues are now resolved, re-attempting previous actions will work as expected.
  2. Investigating · Feb 17, 03:50 UTC
    We are experiencing service degradation regarding our payments and checkout platform. Users may be unable to upgrade subscription tier.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m