Incidentsby IbisHigh latency on Heidi services
Mar 31, 04:45 UTCMar 31, 05:40 UTC
Duration
54m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved and all services are fully operational.
Timeline
- Resolved · Mar 31, 05:40 UTC
This incident has been resolved and all services are fully operational.
- Monitoring · Mar 31, 05:34 UTC
A fix has been implemented and deployed for all services. Initial services and checks appear to be successful, and we are continuing to monitor.
- Investigating · Mar 31, 04:45 UTC
We are investigating high latency on a number of services within Heidi.
More from Heidi Health
Full historyDegraded performance for users in Australia regionlasted 4h 30mSlower performance for some users in Southeast Asiastill openNote generation service degradation to some Japan customerslasted 4h 53mUS Users unable to access applicationlasted 1h 36mSome users can't connect to Heidi right nowlasted 14mInvestigating login issues for some userslasted 1h 10m