Who is down right now

Heidi Health · AIApr 7, 2026, 09:17 UTC 6 months ago

Performance Degradation across Heidi systems

MinorNot disclosedUpdated 3h ago
Apr 7, 09:17 UTCApr 7, 10:05 UTC
Duration
48m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

All services are operating normally

Timeline

  1. Resolved · Apr 7, 10:05 UTC
    All services are operating normally
  2. Investigating · Apr 7, 09:17 UTC
    We have identified an issue causing global performance degradation across Heidi services. We are currently investigating the root cause and solution.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m