Who is down right now

Heidi Health · AIApr 16, 2026, 13:05 UTC 6 months ago

Upload Schedule Feature Temporarily Unavailable

MinorNot disclosedUpdated 3h ago
Apr 16, 13:05 UTCApr 16, 14:50 UTC
Duration
1h 45m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

Issue is now resolved uploading schedules is now available as normal.

Timeline

  1. Resolved · Apr 16, 14:50 UTC
    Issue is now resolved uploading schedules is now available as normal.
  2. Identified · Apr 16, 13:17 UTC
    We have Identified the root cause and are working on fixing the issue.
  3. Investigating · Apr 16, 13:05 UTC
    Some users may notice the option to upload a patient schedule (CSV/PDF) is temporarily missing from the sessions view. We've identified the issue and our team is actively working on restoring it. In the meantime, sessions can be created manually.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m