Who is down right now

Heidi Health · AIMay 18, 2026, 05:47 UTC 5 months ago

Service Degradation

MajorNot disclosedUpdated 3h ago
May 18, 05:47 UTCMay 18, 06:17 UTC
Duration
30m
Impact
Major
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue affecting users has been resolved, we are continuing to monitor.

Timeline

  1. Resolved · May 18, 06:17 UTC
    The issue affecting users has been resolved, we are continuing to monitor.
  2. Investigating · May 18, 05:47 UTC
    We are seeing significant service degradation across Heidi Health platform and services, affecting all users. We are investigating as the highest priority.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m