Who is down right now

Heidi Health · AIJun 4, 2026, 01:18 UTC 4 months ago

Service degradation within APAC

MinorNot disclosedUpdated 3h ago
Jun 4, 01:18 UTCJun 4, 02:33 UTC
Duration
1h 15m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Status page

Final update

A fix has been implemented, and we have seen functionality and response time return to normal.

Timeline

  1. Resolved · Jun 4, 02:33 UTC
    A fix has been implemented, and we have seen functionality and response time return to normal.
  2. Investigating · Jun 4, 01:18 UTC
    We have observed service degradation for APAC users and are investigating as a high priority. Other users appear to be unaffected at this time.

More from Heidi Health

Full history
MinorOct 5, 05:36 UTC
Degraded performance for users in Australia regionlasted 4h 30m
MinorOngoingSep 28, 02:37 UTC
Slower performance for some users in Southeast Asiastill open
MinorAug 19, 02:29 UTC
Note generation service degradation to some Japan customerslasted 4h 53m
CriticalAug 5, 15:35 UTC
US Users unable to access applicationlasted 1h 36m
MajorJul 29, 00:53 UTC
Some users can't connect to Heidi right nowlasted 14m
MinorJun 9, 08:34 UTC
Investigating login issues for some userslasted 1h 10m