Service degradation across Heidi platform
Jun 9, 02:46 UTCJun 9, 03:23 UTC
Duration
37m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
5 incidents
Affected
Not listed by the vendor.
Final update
A fix has been implemented and all services appear back to normal.
Timeline
- Resolved · Jun 9, 03:23 UTC
A fix has been implemented and all services appear back to normal.
- Investigating · Jun 9, 02:46 UTC
We are investigating severe service degradation across all Heidi services.
More from Heidi Health
Full historyDegraded performance for users in Australia regionlasted 4h 30mSlower performance for some users in Southeast Asiastill openNote generation service degradation to some Japan customerslasted 4h 53mUS Users unable to access applicationlasted 1h 36mSome users can't connect to Heidi right nowlasted 14mInvestigating login issues for some userslasted 1h 10m