Incidentsby GlyphSlow performance for some users in the US
Nov 9, 21:22 UTCNov 9, 21:53 UTC
Duration
30m
Impact
Minor
Root cause
Not disclosed
Heidi Health, 90 days
4 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved and performance is back to normal for all affected users. Thank you for your patience and understanding as we addressed this issue.
Timeline
- Resolved · Nov 9, 21:53 UTC
This incident has been resolved and performance is back to normal for all affected users. Thank you for your patience and understanding as we addressed this issue.
- Monitoring · Nov 9, 21:46 UTC
We have identified the cause of the slow performance affecting some users in the US and applied a fix. Performance is improving and we will continue to monitor.
- Investigating · Nov 9, 21:22 UTC
Some users in the US may see slow loading or delays when using Heidi. We are working on a fix.
More from Heidi Health
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